Shipping Policy

This Shipping Policy explains how and when your Garden of Zen order will reach you.

Where we ship

We ship across India. For international delivery, please reach out to us on WhatsApp before ordering.

Order processing

Orders are processed within 1–3 business days of payment confirmation. Orders are not dispatched on Sundays and public holidays.

Delivery timelines

Once dispatched, orders typically arrive within 5–8 business days. Delivery to remote or non-metro locations may take longer.

Shipping charges

Shipping charges, if any, are calculated and displayed at checkout before you pay.

Tracking

Once your order ships, we share tracking details with you via WhatsApp or email.

Delays

We are not responsible for delays caused by courier partners, incorrect or incomplete addresses, or circumstances beyond our control (such as weather or strikes). Please ensure your shipping details are accurate.